Client login makes selling easier

Harcourts-Client-Login

Paving the way, Harcourts use of technology allows for an easier and more informative selling experience for clients. One of our many technological improvements, client login, is a portal which gives clients 24 hour access to everything they need to know about what is happening with the sale of their property. This tool allows exclusive clients to remain up-to-date with the latest information on their listing.

“We appreciated that our clients wanted to hear about their property’s progress on the go and that it’s not always convenient for clients to meet face-to-face, and that’s what this portal is able to provide”, says Jason Wills, Harcourts Chief Information Officer.

Once registered, the agent then enables access to areas of the portal that will interest the client; allowing access to a range of data, documents and statistics on their listed properties.
The tool houses the marketing plan and calendar, marketing reports and feedback about a property. In addition to this, all of the documents relating to the property are held here, and the client can see how their property is performing on the various real estate portals where their property is marketed. They can receive reminders and alerts for events such as auctions or meetings and when a new document has been uploaded.

Selling property has never been easier, Harcourts tools allow for a stress-free approach to real estate. Thinking of selling? Contact us here for a complimentary market appraisal of your property.

Apple recognises Harcourts custom apps across global web network

New Zealand Real Estate group Harcourts, has been selected from a world-wide category to be the first real estate company to be featured across Apple’s global web network with a case study showing how they have used Apple’s iOS technology to transform their business.

In recognition of their innovation and use of the iPad and iPhone to enhance client experience and drive greater efficiency for their business, Apple has produced a video and business case study about Harcourts’ work – an accolade reserved only for companies developing the most cutting edge business solutions using Apple technology.

Harcourts is the first company from the Australasian region, and the first real estate group world-wide, to be selected by Apple for this recognition.

Harcourts New Zealand CEO Hayden Duncan, says the custom suite of apps developed by Harcourts, is transforming the way they do business.

“By nature real estate is a mobile business. Agents are on the road, meeting clients, inspecting properties and showing homes.

“The power of Apple iOS inspired us to develop a suite of apps for our global network of sales consultants that would provide them with a full range of marketing, research and technological tools while they’re on the move. The apps save our consultants hundreds of hours per year by streamlining tasks and they help us deliver a great client experience.

“Take e-Campaign for iPad, for example. From the comfort of your living room, a sales consultant can help you build your ideal marketing campaign; displaying real-time market data from your local neighbourhood, visually showcasing the complete range of marketing options available, and booking everything into an online calendar so you know exactly what to expect every step of the way.

“Information is all stored digitally so there’s no need for paper forms or folders or for data re-entry back at the office, which means we can deliver a timely, professional, and consistent level of service,” says Mr Duncan.

Harcourts was selected above several other global real estate companies because they showed how Apple technology has enabled them to become game-changers in their industry.

“The integration of our apps both with third-party real estate data sources and the company intranet is key to our success. This means sales consultants have access to an unprecedented level of information from wherever they are providing a distinct competitive advantage,” explains Mr Duncan.

Mr Duncan says Harcourts’ focus is firmly on the future and innovation is at the forefront of everything they do.

“Client expectations are changing and it’s essential that we change with them. Technology is helping us to be more agile and responsive to our clients’ needs, delivering faster and more effective communication, and providing a seamless client experience overall.”

“Being able to launch our apps across multiple devices in multiple countries and integrate to our intranet is one of the key reasons we chose iOS as our platform.”

 

Posted in All - Otago ,

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