Contact Us

If you’re interested in selling, buying or just want to find out more, we’re here to help. So get in touch with us here – we’re friendly, helpful and always happy to chat.


Thank you for contacting us. We will respond as soon as we can.

Please feel free to directly get in touch with any of our offices listed below.


2 Limerick Street, Alexandra 9320

Phone: 03 440 2088 Fax: 03 448 8196



Address: 70 The Mall, Cromwell 9310

Phone: 03 445 1155 Fax: 03 445 0828



Address: 39a Clyde Street, PO Box 59, Balclutha, 9240

Phone: 03 418 1990 Fax: 03 418 1993




Address: 16 Queens Gardens, Central City, PO Box 5267, Dunedin 9058

Phone Sales Office: 03 477 5334 Fax: 03 477 3445

Email Sales Team:

Phone Property Management Office: 03 477 7270

Email Property Management:



Address: 39 Shotover Street, Queenstown, PO Box 111, 9300

Phone: 03 441 0777 Fax: 03 442 8730



Address: 17 Helwick St, Wanaka 9305

Phone: 03 443 7829 Fax: 03 443 7820


Our complaints procedure

We’re committed to handling any complaints or disputes fairly, professionally and expeditiously. The following procedure is how we’d do this:

  1. You’d be referred to the manager of the branch for a chance to lodge your complaint and talk things through.
  2. If you’re not satisfied with the response from the manager, we would invite you to make a written complaint to Highland Real Estate Group Limited (contact details below).
  3. Highland Real Estate Group Limited would acknowledge receipt of your complaint and commence a review. If deemed necessary, we would invite you to partake in a discussion with all the relevant parties.
  4. Highland Real Estate Group Limited would respond to you upon completion of the review.
  5. If you are dissatisfied with the outcome, we would suggest a further course of action.

Please note: You may access the Real Estate Agents Authority’s complaints process without first using our in-house procedure. Use of our in-house procedure does not prevent you from complaining to the Authority.

Contact details for Highland Real Estate Group Limited

Marie Osborne
Harcourts Queenstown,
PO Box 111, Queenstown 9348
Phone: 034410777


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