Kate hits the ground running
To say Kate Croy has hit the ground running in the Harcourts Otago Dunedin office would be an understatement.
Since joining the team at the beginning of November she notched up an unconditional sale, followed that up with another unconditional sale ten days or so later, and has five more listings already on the go.
Sure, she comes with plenty of experience, with 15 years in the real estate field before joining Harcourts, so she’s no stranger to hard work.
But she’s got plenty to say about why joining Harcourts has been one of the best things she’s ever done.
“My reputation as a good, honest, straight up agent is one I’m proud of, and it has brought me a lot of repeat business for many years,” she says.
“Harcourts offers so much more in a changing market,” she says. “It’s so refreshing to be working in an environment where people work together, help and support each other.
“I realised that Harcourts could offer so much more to my clients and their name is so well respected nationwide. The computer systems, the technology, I’ve embraced it because it’s so much better for my clients because I can offer them everything they want at the drop of a hat.”
The property she sold at Littlebourne Road in Roslyn was a case in point.
“I was approached by the vendors to help out. They believed I was the right person for the job in terms of being professional but not stuffy about it. I’ll give a house a wee lux if it needs it.
“I listened to what they wanted to achieve out of the sale and dealt with the fact that one of the partners was overseas at the time it was being marketed. They trusted that I could take control of what needed to be done even without people being here.”
The marketing clearly worked. Twenty-nine people came through the house on the first weekend, it went to auction two weeks later, and sold the day after the auction to overseas buyers who had sent their parents to view it that first weekend.
“Even though they’d been amongst that influx of first viewers, they didn’t get lost as potential purchasers,” says Kate. “I engaged with them all the time to make sure we didn’t lose them, sending them new information, reports, and answering any questions.”
Kate is enamoured of Harcourts marketing campaigns which can be tailored to individual clients and projects. “If the advertising’s done right, we should have attracted all the potential buyers in the first seven days.”
What particularly captured Kate’s attention in the lead-up to auction was the astounding amount of expats returning to New Zealand and choosing to settle in Dunedin, where 98% had never lived previously.
So just over a month in and Kate is happy.
“Real Estate for me is all about relationships and the phrase ‘Clients for Life’ resonates very strongly.
“I’m very down to earth and have empathy and understanding. All clients have different needs and selling can often be an emotional time. I listen. I’m here to offer my knowledge, take away any stress and help them move forward with ease to the next stage of their journey.”
If you’re interested in a career with Harcourts at any of our branches throughout Otago including Alexandra, Balclutha, Cromwell, Dunedin, Queenstown and Wanaka, check out our careers page and enquire now.