5 questions you should ask your real estate agent

Your home is likely to be one of your most valuable assets. So when you’re selling it you want to make sure you’re in good hands, that you feel comfortable and that you’ll get the best results.

Your real estate agent will be pivotal in the final price you achieve and you need to have confidence in their ability.

But how do you know if an agent is right for you? Well, you talk to more than one, grill them a little and ask the following five questions:

  1. Are you qualified?

To be able to sell real estate in New Zealand you need to hold the proper licence (and it needs to be valid), so this is the first question you should ask. The Real Estate Agents Authority ensures an exceptional standard of professionalism is maintained with a thorough qualifying process and continual development programmes.

qualified real estate agent

  1. Are you experienced?

Experience doesn’t necessarily mean that your real estate agent needs to have been selling real estate in your town for 50 years. It does, however, mean that they should have a detailed knowledge of the market and average prices, and be able to advise you on the best marketing techniques for your property.

Real estate professionals often have backgrounds in sales and marketing. This can provide excellent transferable skills: they might have affinity for the fast-paced sales environment or the know-how to showcase your property to the best of its ability.


  1. Are you focused on me?

The difference between a good agent and a great agent is the focus they put on you. Real estate is all about understanding, empathy and sharing a vision, and a great agent will make you feel like you’re their only client.

You’ll be spending a lot of time working with your agent so you want to make sure you get along. When you first meet, ask yourself if you feel comfortable. It’s important for your agent to inspire trust, be honest and have high integrity.

real estate listening

  1. Are you capable?

For any sales consultant to achieve the best results, they need the right tools at their disposal and the support to use them effectively. They should have a full range of marketing, research and technological tools and — here’s the important bit — be able to extend them to you.

You should be given access to an online suite that automatically updates you on the progress of your property.

real estate experience

  1. Can I get something in writing?

Once you’ve chosen your real estate agent, you want to be given something in writing. It should seal the agreement and acknowledge that you’ll be looked after by that agent.

Here at Harcourts, this is in the form of Our Promise, but it could be in another format. This indicates a commitment to you that your agent will deliver a dedicated, relaxed and rewarding sales process.

real estate agent

If you’d like more information or help with choosing a real estate agent, click here.

This blog was inspired by this article by Harcourts New Zealand.